Request a reset from the Login page

Select Reset PIN from your organization's Login page. Enter your Login ID and the email address associated with the membership. ClubForge verifies both values before creating the reset request.

Use the emailed reset link

In production, ClubForge sends the reset link to the email address on file. The link expires after one hour and can no longer be used after a successful reset. Open it, enter the new PIN twice, and choose a PIN of at least four digits.

Common reset problems

• No member found: confirm that you are using the Login ID for the correct organization.
• Email does not match: contact a club administrator if the membership email needs to be corrected.
• Account not activated: use Activate Account first rather than Forgot PIN.
• Member inactive: contact a club administrator; an inactive membership cannot complete the normal reset workflow.
• Expired or already-used link: return to Forgot PIN and request a new reset link.